Access the PATIENT PORTAL HERE. We can either set you up on the patient portal or you can set go to the link and register yourself.
Welcome to The Fork! We're so excited to partner with you in your health journey. Please note that The Fork Functional Medicine is home to both a community clinic and a functional medicine practice. Instructions are different for each.
If you are a new patient in the community clinic you will need to fill out AND return a few forms; to save time and streamline your visit it is preferred that you do this prior to your first visit. The team member who schedules you will set you up in the patient portal (and provide you with log in information) where you can find the forms and submit them.
If you are a new functional medicine patient, you will need to fill out forms and also follow the link to your Living Matrix functional intake site and complete that as well. You will need to do this, and have it submitted to us no less than 4 days in advance of your first visit. The team member who schedules you will set you up as a patient in the patient portal (and provide you with your log in information) where you will find all the required forms and a link to the Living Matrix site. Functional medicine as you probably know by now is not your typical provider experience or relationship. We are partnering to achieve incredible things together. Therefore your provider needs time to review your chart before your visit. If we have not received all your paperwork by the deadline, we will ask that you reschedule your appointment.
Additionally you will need to bring to your initial visit:
For Community Clinic patients we charge based upon the length of the visit. Visit fees are billed at $150 for a 30 min visit and prorated based upon time. Most acute issues can be addressed in 15 minutes if you are an established patient who has previously visited the clinic.
If you are a Functional Medicine patient visiting Chyrl, you will expect to spend 2-3 hours at the office for that initial consultation. Initial visits are $600.00. This will include check in and check out time. You will spend 90 – 120 min. with Chyrl. The fee includes time that is spent prior to and after your visit reviewing your history, lab work, paperwork and intake forms.
Follow up visits are between 15 minutes and 1 hour depending on the complexity and time required to review your labs - Fees are billed at $150 for a 30 minute visit and prorated based upon time.
Ask about our membership model and packages for functional medicine and community clinic patients.
The Fork Functional Medicine is home to both a community clinic and a functional medicine practice. We do not bill insurance directly, we will however provide you with a superbill that you can submit to your insurance company yourself. Functional medicine services may or may not be covered under your insurance plan. You will need to check with your insurance directly prior to your visit. We also are not a participating provider in Medicaid or Medicare.
We are a cash pay practice and payment is expected at the time of your visit. For initial Functional Medicine consultations payment is expected for the first visit in advance to hold your appointment time.
At The Fork we are passionate about what we do and we feel that we have a calling to provide the highest quality health care to as many people as possible. We feel that our services are unique to the Davidson/Williamson County regions and our financial policies also set us apart from the mainstream health care model. Below you will find an explanation of our policies, if after reading this you still have questions please feel free to call and speak with a member of our team.
Why we do not accept Insurance assignment:
Some patients have inquired as to why we do not bill insurance directly. First off I empathize with the financial challenge this presents, however, we have elected not to bill insurance directly for the following reasons:
When a provider bills the insurance company directly they are required to become a participating provider in that companies program and to sign a contract that allows the insurance company to determine what services they will and will not provide and how much the provider can charge for these services. As a general rule insurance companies are not concerned with prevention, wellness, underlying causes, nutritional or lifestyle medicine… and we are. The insurance companies are invested in the conventional model of medicine and health care that leans upon surgeries and pharmaceuticals. The participating providers in these situations are contractually bound to accept the fees the insurance company dictates, regardless of if those fees are relevant for the situation in that patient/provider relationship. The conventional model focuses on brief visits and quantity not quality. This is in opposition to our values and goals as a practice. We hear patients complain about how their provider hardly had time to hear their concerns and they felt pushed out the door, yet, they are frustrated with the cost of appointments that cover their concerns. We understand and we have made a decision that we cannot be part of the insurance network and provide the level of care we value here at The Fork Functional Medicine. Our fees support the cost of operating the clinic, our staff, and expensive professional continuing education. Or providers and staff do this because they are passionate about their patients health and wellbeing.
Please be considerate and provide at a minimum 48 hours notice for all cancellations. We have held a space for you and when you cancel another patient who may be on a waiting list may be able to take your time if we have enough notice. There will be a cancellation fee for all cancellations less than 48 hours with functional medicine patient visits. There will be a $180 cancellation fee for functional medicine appointment no-shows. Community clinic no shows will be rescheduled one time after paying a $25 no show fee, if you fail to show up for the second appointment you may not be seen in the future.
We make it a priority to stay on schedule. If you are late for your appointment by more than 15 minutes we will have to reschedule your appointment. Individuals who are late more than 3 times will only be allowed to schedule on the same-day. Please call us if you are running late so that we are able to accommodate others who need to be seen.
We ask as a courtesy for others that you turn off your cell phone when in the office. If you have to take a call we ask that you make it brief or step outside.
We desire to provide you with prescription refills as quickly as possible. However, due to the abundance of calls we get daily we ask that you please call your pharmacy first for refills. The pharmacy will be able to identify your prescription number, and this helps us ensure that you are taking what we have prescribed and will clarify dosages and decrease the chances for medical errors. Thank you for your cooperation in this matter.
If you have not been seen for over six months, you will most likely need to schedule an appointment prior to getting your refill. As always, please let us know how we can serve you better!
Why We Sell Them and Our Pricing:
Supplements are a complementary to lifestyle modifications, this is an evidence and science based practice that is well researched and part of our functional medicine model of practice. We have carefully chosen therapeutic grade nutritional supplements to provide and recommend to our patients. As a general rule the supplements we sell are of a much higher quality than those typically available over the counter. We have purchased and set up relationships with companies that provide high quality products from the top nutritional research laboratories in North America and we have priced our products to cover our cost for providing them and with the most minimal mark-up possible.
We have links under the products tab to the supplement companies we recommend and also we provide Fullscript (a nutritional supplement pharmacy) at a discount to the suggested retail prices. There is no requirement that you order from us directly, this is provided for your convenience.
Occasionally patients will tell us they have found a cheaper source for the same supplement. If it’s a comparable brand to what we recommend, please make sure their products are fresh, not expired and have not sat in hot warehouses and been compromised. If the product is of the same quality then by all means we encourage you to make the most economical purchases possible; we realize our protocols are sometimes challenging financially. If you have found an affordable high quality source of the supplements we recommend, please share with us so that we can share that information with our other patients.
There are two parking spaces reserved for patients in the front of the clinic, and there is ample public parking available at the Leipers Fork Church of Christ (two doors down) during weekdays. Additionally there is public parking scattered about throughout the community… everything is a short walk.
Monday: 9am - 5pm
Tuesday: 9am - 5pm
Wednesday: 9am - 5pm
Thursday: 9am - 5pm
By appointment only
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